Shipping & Returns

SHIPPING:

We proudly use the United States Postal Service for fast, efficient delivery through the continental U.S.A.  Shipping within the continental USA is always FREE.  

Overnight shipping within the continental USA is available for an additional fee of $35.  This charge is non-refundable.

We do ship internationally, and we subsidize most of our international shipping rates for the benefit of our customers around the world.  However, international shipping can sometimes incur additional costs, i.e., taxes, duties and brokerage fees. These charges can vary and are not easily calculated at time of sale.  Customers should be prepared to pay these fees at time of delivery.  We apologize in advance for any inconvenience.

 

RETURN POLICY:

We hope you are 100% satisfied with your order. Should you wish to return any of the products you bought for any reason, we offer hassle-free returns for full purchase price within 14 days for any products purchased directly through joshrosebrook.com.  Overnight shipping charges (if applicable) are non-refundable.

REFUND POLICY:

Refund payment will be processed upon receipt of the product. Refund will be credited to the original payment method. Overnight shipping charges (if applicable) are non-refundable.

RETURN PROCESS:

Please mail the item(s) you wish to return to:

Josh Rosebrook Skin and Hair Care

41945 Boardwalk Suite B

Palm Desert, CA 92211

Please note that return shipping costs are not covered, and we do not provide shipping labels for returns. Please contact our Customer Care Team at customercare@joshrosebrook.com if you need any further information or assistance.